Tragically, my dear mother was told she had days to live. She was desperate to change her Will, and through recommendation I contacted Sue.
Sue sensed the urgency of the situation and immediately set my mind at rest by suggesting that she would have a virtual meeting with my mother. Throughout, Sue was so respectful, gentle and compassionate and gave mum the time she needed to express her wishes. Not only did Sue arrange a virtual meeting, but she also then visited my mother the following day with the Will already prepared.
Knowing that mum was very unwell and that our family were very distressed, Sue put everyone at ease with her empathic nature, and treated mum with respect and dignity. Sue’s help with the Will eased my mother’s worries and it was clear how much of a relief this was to her.
We are so grateful to Sue for the way she dealt with us as a family.